Shipping policy

Thank you for visiting and shopping at Bonne Terre Studio! We are excited for you to receive your order. Here you will find information on shipping and delivery for your items.

All orders are processed within 1 to 5 business days unless otherwise noted. Orders are shipped via USPS Mail, UPS, or FedEx Monday through Friday, excluding federal holidays. Standard delivery time is normally 2-7 business days depending on location. Nationwide and global shipping delays such as higher holiday volumes, inclement weather, or power outages may impact the estimated delivery date. Bonne Terre Studio is not responsible for refunds or replacement of orders delivered to an incorrect or invalid address. Orders are shipped to the shipping address provided at checkout. Make sure you check to confirm the shipping address for your order is accurate.

All orders shipping to domestic addresses in the United States are shipped with free standard shipping.

Once your order has shipped, you will receive an email with a tracking number to track your order to the email address provided at checkout. Once you receive your tracking number, please allow up to 48 hours for the tracking number to update.

At this time, Bonne Terre Studio only ships to addresses within the continental United States, including Alaska and Hawaii.

After your order is placed, it is processed within 1-5 business days. Federal holidays may impact the processing time.

Yes, orders will ship to PO boxes with USPS Mail.

Once you place your order, you have 24 hours to cancel the order or change the shipping address. In the event you have used and incorrect address, please email us at office@bonneterrestudio.com to contact us and change your shipping address.

Expedited shipping is not available at this time. All orders ship with standard shipping.

All items in your order will ship as one shipment. You will receive a tracking number for the shipment via the email address provided at checkout.